Attaching files to Zendesk comments using SDK/API

In addition to generating comments and tickets through Zendesk API, we can also attach files to comments. The method is simple and straightforward. You basically provide the uploaded file path and MIME type to upload method of the Attachments API and it will return an attachment token that will then …

Using Zendesk API/SDK for basic ticket management tasks

Zendesk has a well-documented REST-ful API for interations with its apps which can be used to relpicate all sorts of ticket management functionality. There is also an API wrapper released for all major languages. It also has a PHP version. But none of these clients have a thorough documentation like …

Zendesk PHP Client Library / SDK

Zendesk provides a powerful API to communicate with its hosted applications. It uses a robust and clean REST-based architecture which makes it easier to deploy on any platform be it Java, .Net or PHP. Since we are dealing with PHP here, we will only think about its interations with PHP. …